Outsourced IT Support Services
IT Support for SME's
Ashbourne Computers Ltd understands that technology is the lifeblood of all businesses and is crucial to their success. We are acutely aware of the challenges faced by SMEs in effectively managing their IT estate. Many SMEs struggle to justify the costs of hiring dedicated IT professionals due to their size. Instead, they often assign the 'IT function' to other job roles, which not only places unnecessary responsibilities on those employees but also fails to optimize the company's technology use. By choosing outsourced IT support, you can alleviate your team's IT headaches while benefiting from years of expertise in various aspects of IT consultancy at a fraction of the cost of a full-time employee. Our managed IT services are customized to meet your specific business needs. Since no two businesses are identical, it follows that no two support agreements are either. We take the time to understand your unique requirements, including business goals and potential roadblocks, before implementing a support regime that seamlessly integrates with your operations.
Service Desk Support
Expertise and Help on the Phone
Our knowledgeable staff are on hand to answer queries and support your business with our IT consultancy. We utilize remote support tools to deliver managed IT services directly to your users. Support can be provided on an ad hoc basis or through contracted outsourced IT support if Service Level Agreements (SLAs) are required.
Onsite Support
Realistically, not everything can be fixed or diagnosed remotely. In this event, our IT consultancy will visit your site to thoroughly investigate the issue and implement remediation. Any costs associated with our managed IT services or outsourced IT support will be discussed and agreed upon prior to work taking place, ensuring there are no unexpected surprises.
Managed IT Services
Cover for all your IT Needs
Ashbourne Computers Ltd understands that technology is the lifeblood of all businesses and is crucial to their success. We are acutely aware of the challenges faced by SMEs in effectively managing their IT estate. Many SMEs struggle to justify the costs of hiring dedicated IT professionals due to their size. Instead, they often assign the 'IT function' to other job roles, which not only places unnecessary responsibilities on those employees but also fails to optimize the company's technology use. By choosing outsourced IT support, you can alleviate your team's IT headaches while benefiting from years of expertise in various aspects of IT consultancy at a fraction of the cost of a full-time employee. Our managed IT services are customized to meet your specific business needs. Since no two businesses are identical, it follows that no two support agreements are either. We take the time to understand your unique requirements, including business goals and potential roadblocks, before implementing a support regime that seamlessly integrates with your operations.
Partners
As Ashbourne Computers Ltd is independent, we can offer impartial advice across a range of IT hardware manufacturers. This ensures that our IT consultancy provides customers with the technology they require, free from any bias towards a specific manufacturer. Additionally, we specialize in managed IT services and outsourced IT support, helping clients find the best solutions for their needs.